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Technical Support Center

Access manuals, software drivers, and get help from our engineering team.

Downloads & Resources

Yaskawa Robot Operation Manual v2.4
PLC Integration Guide (Omron/Mitsubishi)
AGV Track Maintenance Schedule
Safety Fence Compliance Sheet

Need Urgent Help?

For machine breakdown or critical software errors, please contact our 24/7 hotline.

(+62) 813 7942 6751

support@idkintegrator.co.id

Frequently Asked Questions

What is the warranty period?

Standard warranty for our SPM is 12 months, including spare parts and service.

Do you provide on-site training?

Yes, every installation includes 3 days of operator and maintenance training.